Frequently Asked Questions
Everything you need to know about bringing Skipper home.
What is the estimated delivery time for my order?
Standard shipping typically takes 3 to 7 business days. For larger furniture items, please allow up to 14 business days for specialized freight delivery.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your products covered by a warranty?
Yes, all Skipper furniture pieces come with a 12-month limited warranty covering manufacturing defects and structural integrity.
Do you offer international shipping?
Currently, we ship to all 50 states and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.